5 Tips to Keep Talent at Your Business

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Customer Support Staff Team

As you grow your business, you invest a lot of time and resources into recruiting the right people for your company. Naturally, you want to keep the right team members a part of your team and distracted from looking at offers from other companies.

What’s the best way to keep your employees happy and instill loyalty? We’ve put together a few tips to help with keeping top talent.

5 Tips to Keep Talent

Involve Them in Decisions and Plans

Your staff may feel a deeper connection to the business when they feel that their opinions and views are taken into consideration. Ask them for their ideas and input. This can be extremely helpful when you are in the midst of a future proposal for the business. The staff will have the knowledge you don’t and can add valuable critiques of any proposed plans. If you create an atmosphere of sharing and open communication, your team will feel more integral to the business.

Praise and Recognition

You should treat all staff with appreciation, but you should make a point of additional praise and recognition for those that go above and beyond. You could create an internal incentive scheme, like free lunches or gift cards, or half days, for example. But the best way to keep your hardest workers is to let them know you appreciate the work they do. This can boost productivity too.

Feedback 

Feedback is also something that you should be giving your team on a regular basis. No one ever gets better at their job without feedback and critique. Find a productive way of engaging with your employees and keeping an open dialogue. Be honest with them, answer their questions, and ask them for their suggestions.

Also, ask them what you could do to improve at your job. Take the time to listen to your staff and take what they say to heart. Together, with open and honest communication – you’ll have an effective and productive team that feels appreciated and knows their value to the company.

Great facilities

Does your office represent your business’ brand and company culture? Are your cubicles, public areas and meeting rooms organized and clean? These are small things that can make a huge difference.

Do you offer free coffee and snacks? Supportive chairs? What about the best water chiller? Sometimes, the smallest things can make a big difference.

Be proactive

If you become aware of someone feeling unhappy, take the time to try and resolve it. A negative employee could do a lot of damage in bringing down morale. You don’t want this attitude to spread. So, invest resources into finding out what the problems are and fixing them. It may be that the person is suffering from some personal issues and needs some time away from the office to figure things out.

Overall, the best advice to keep talent is to include staff and put in the time and effort to make your team feel like a second family. You need to work together to have the best business, and your success is their success. Be sure they know that, and that they know how important they are to the future of the business.

 

 

 

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